Defects in the furniture must be reported within 48 hours of receiving the product.
All returns must include original packaging.
No packaging or damaged/ripped boxes will incur a 40% restocking fee.
You may return any opened items to Orca Supply within 7 days of purchased for a 35% restocking fee.
No returns or exchanges on discounted products or special order items.
If that vanity or any parts purchased are damaged, we refuse the right to reject the return.
Claims related to missing items, damages or defects must be made within 3 days of receiving the product. When you receive your shipment please inspect all items immediately.
Claims for defects or damages cannot be made once the vanity is installed.
The shipping cost of returning an item is the responsibility of the buyer.
Items damaged during shipment are covered 100% by shipping insurance.